Legal notice
Seller: Yamama Seitosho
Representative: Kato Takaya
Address: 3-27 Takada-cho, Tajimi City, Gifu 507-0018, Japan
Phone Number: +81 80-3657-1024
Email: support@gallery-son.com
Fees other than the product price: Shipping (a flat JPY 2,000 within Japan. For overseas, JPY 15,000 to 120,000 depending on the weight of the work. Please see the Shipping Policy for details.)
For international shipments, customs duties, import consumption tax, value-added tax, customs clearance fees and similar charges are borne by the customer (the recipient).
Payment Methods: Credit card, Shop Pay, Apple Pay, Google Pay, PayPal
Payment Timing: Payment is confirmed at the time the order is placed.
Delivery Time: Shipped within 10 business days
* If a double box (nijubako) must be made after the order, shipped within 15 business days.
* If the work requires a shifuku (silk pouch) to be made after the order, shipped within 20 business days.
Returns, Defective Items and Cancellations: Returns are accepted within 20 days of the delivery date
(provided that photographs showing the state of the damage are submitted)
Return Deadline: within 20 days after arrival (unused items only)